Question 1

How quickly will I receive my report?

Accepted Answer

Reports are generated in under 60 seconds. You'll receive it instantly in your browser and can download a PDF copy. We'll also email a link to your report.

Question 2

What data sources do you use?

Accepted Answer

We aggregate data from 12+ authoritative sources including HM Land Registry, the EPC Register, Police UK, the Environment Agency, Ofsted, Ordnance Survey, and more. All data is real-time where available.

Question 3

Is this a formal valuation or legal search?

Accepted Answer

No. Our reports provide comprehensive property intelligence for informational purposes. They are not a substitute for a formal RICS valuation, structural survey, or conveyancing searches.

Question 4

Can I get a refund if the data is incomplete?

Accepted Answer

If key sections of your report are missing due to data unavailability, contact us and we'll issue a partial or full refund. We always clearly indicate any data gaps in the report.

Question 5

Do you cover all UK properties?

Accepted Answer

We cover the vast majority of residential properties in England and Wales. Coverage for Scotland and Northern Ireland is partial for some data sources.

Question 6

Can I ask follow-up questions about my report?

Accepted Answer

Yes! Premium and Investor reports include our AI Chat feature. After your report is generated, you can ask questions about the data, request clarifications, or explore specific topics in more depth.

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